Pega

“Seamless Excellence in Every Step: Pioneering Success with Exceptional Pega Services”

We are a global Pega service provider with experience in implementing Pega solutions for businesses of all sizes. We have a strong focus on Pega 8, and we offer a wide range of services to help businesses implement Pega. We also have expertise in other Pega products, such as Pega Customer Decision Hub and Pega Robotics.

We have a strong team of experienced Pega consultants who are dedicated to helping our customers achieve their business goals. We have expertise in all aspects of Pega implementation and support, and we are committed to providing our customers with the best possible service.

Explore Our Diverse Pega Service Offerings

01
Consulting

We can help you assess your business needs, design and implement a Pega solution, and train your staff on how to use it.

02
Systems integration

We can help you integrate Pega with your existing systems, such as your CRM or ERP system.

03
Support

We can provide you with support for your Pega solution, including help with resolving issues, training, and upgrades.

04
Managed services

We can offer you managed services, which means we will take care of all aspects of your Pega solution, including maintenance, upgrades, and support.

Industry Expertise

Insurance
Travel
Transportation
Hospitalisation
Banking
Financial
Healthcare
Life Sciences
Retail
Manufacturing

Methodology

01
Discovery and Requirements Gathering
We initiate the project by conducting discovery sessions with the client to understand their business processes, challenges, and goals. We gather requirements by engaging with key stakeholders, conducting interviews, and analyzing existing systems and workflows.
02
Solution Design and Architecture
Based on the requirements, we design the Pega solution architecture. We define the high-level design, data model, user interfaces, integrations, and business rules. The design phase aims to create a comprehensive blueprint for the Pega implementation.
03
Application Development (Build)
We proceed with developing the Pega application based on the approved design. We configure the Pega platform, create process flows, design user interfaces, and build business rules and decision logic. The development phase may involve Pega-specific technologies such as PegaRULES Process Commander (PRPC), Pega Customer Service, or Pega Marketing.
04
Testing and Quality Assurance
Once the application development is complete, we conduct thorough testing to ensure the functionality and quality of the Pega solution. We perform unit testing, integration testing, and user acceptance testing to identify and rectify any issues or defects. Quality assurance processes are followed to ensure the solution meets the defined requirements and standards.
05
Deployment and Go-Live
The Pega solution is deployed to the production environment following a well-defined deployment plan. We assist in migrating data from legacy systems, ensure proper system configuration, and conduct pre-go-live testing. We provide support during the go-live phase to address any issues or challenges that arise.
06
Training and Knowledge Transfer
We offer training programs to educate end-users and stakeholders on how to effectively utilize the Pega application. Training sessions can include hands-on workshops, classroom training, or online modules. Knowledge transfer activities ensure that the client's staff possesses the necessary skills and knowledge to operate and maintain the Pega solution.
07
Support and Maintenance
After the Pega solution is live, we ongoing support and maintenance services. We provide help desk support to address user queries and issues, perform system monitoring, and apply regular updates and patches. We also provide proactive services to optimize the Pega solution and align it with evolving business needs.

Our Team are

Certified Pega Business Architects
Certified Pega System Architects
Certified Pega Senior System Architects
Certified Pega Lead System Architects
Certified Pega Low-Code App Builders
Certified Pega Data Scientists
Certified Pega Decisioning Consultants
Certified Pega Robotics System Architects

Drop us a line! We are here to answer your questions 24/7

Let's Enagage

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